Questions and Answers //
During the webinar, You've asked a lot of questions, and some of them were answered at the end of the livestream. And here we would like to share with you all your questions and answers:
Q: According to the DATASHEET, there is no power supply shipped with the device. Is that right?
A: At this moment in time - yes. Currently, we only have 50 V 1.3 A PSUs, which can be ordered separately, while higher power PSUs might become available in the future.
Q: What accessories will be shipped?
A: Currently, we have prepared an order code just with TSW200 itself, without any accessories. Of course, in the future, more order codes will be available. If you would need to have any additional accessories included, simply contact your Teltonika sales manager for the possibility to arrange a new order code with your desired accessories.
Q: What is the PSU adequate that we can suggest to clients?
A: We do not have 240 W PSU yet. It might become available in the future. Currently, we only have 50 V, 1.3 A PSU, about which information can be found here: https://teltonika-networks.com/product/eu-power-supply-50v-1-3a/
Q: Is there no 2-pin power connector included (without a power adapter)?
A: The power adapter has 2-wires, no 2-pin connector.
Q: What's the warranty period?
A: The standard warranty is 24 months, which can be extended.
Q: Can we use 24VDC to power up if no PoE is needed?
Q: Do the SFP support both 100M, 1000M and 10G optical transceivers?
A: No, only 100Mbps and 1000Mbps
Q: What is the device ingress protection rating?
Q: Power supply 220VAC who can deliver 240W coming with the device?
A: Currently, we do not have a 240 W PSU available. It might become available in the near future.