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RMS ALERTS & AUTOMATION: A NEW, LIMITLESS HORIZON OF CUSTOMIZATION

#rms, #iot, #automation

June 14, 2023

RMS Alerts & Automation is an exciting new feature that adds limitless customization for alerts and automation configurations in RMS. In this article, we explore what this means, how to use this new feature, and what should be your next step.

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The Remote Management System (RMS) of Teltonika Networks prides itself on the level of customizability it offers users. From the adaptable interface to custom functionality, RMS is designed to best fit your individual needs.

Today we are excited to announce a new RMS feature that we consider to be much more than just taking customization to the next level. It is an outright new era for RMS, one where the sky is your limit: alerts and automation.

UNDERSTANDING RMS ALERTS & AUTOMATION

The concept of alerts, by itself, isn’t groundbreaking. From push notifications and emails, choosing how you want to be notified for a preset condition is baseline functionality. But what if you could design and configure your own stack of conditions and actions in as complex an array as your IoT solution needs?

For example, let’s take critical infrastructure like a security and fire alarm system. Such a system losing power is a disaster waiting to happen, so ensuring an automated failsafe is critical. With RMS Alerts & Automation, this failsafe can be the system’s WAN interface automatically switching from wired and mobile.

However, mobile data can be shared per multiple SIM cards and the high data usage of a device can cut off communication for other installations. In this case, we can configure the system to automatically switch to a different SIM card in order to avoid overusing the data of any particular card.

By pre-configuring this simple stack of conditions and actions, RMS could not only immediately notify engineers to fix the issue, but also automatically reduce unnecessary communication. Exactly how much or how long, as well as how the engineers are notified, is purely up to you.

Of course, loss of power and mobile data threshold are only two conditions out of the endless list of possible conditions you can configure. Others include the device’s temperature, mobile signal, or analog input reaching a defined threshold; the device leaving or entering a defined GPS geofenced zone; the connection getting interrupted or the device switching to a backup connection, and on and on.

In essence, this feature is Teltonika Networks giving you a blank drawing board without any limits or edges. The number and complexity of “if X, then Y” stacks of conditions, actions, and forms of notification you can set up and configure as you please are literally infinite.

And best of all – you can start using RMS Alerts & Automation right now!

HOW TO USE RMS ALERTS & AUTOMATION

Alerts & Automations is a new tab in the Management section of the RMS left sidebar. By pressing the Add button, you can add a new automated alert configuration with the following input fields:


A) Name – name of the new template name


B) Description – optional field


C) Company – company within RMS company to which this template will apply


D) Parameters group – group of parameters that will be used to monitor device status


E) Cooldown – optional field in case you want RMS to wait a certain amount of time between triggers


F) Delay – optional field for ensuring that the alert condition was indeed met and isn’t a false positive


G) If – here is where the alerts and automation logic is configured


On the left, you can see what a filled template looks like, using the condition and action from the security and fire alarm system example above. 


Once your template is complete, you can assign it to your devices by navigating to the Devices tab in the Management section of the left sidebar and ticking the devices you want the template to be assigned to.


As part of the row of tabs that appear above the device list once selected devices are ticked, a new Alerts & Automations tab will be available. Here you can assign and manage the templates assigned to the selected devices.

MASTERING RMS ALERTS & AUTOMATION

On July 4th at 11:00 a.m. (GMT+3), RMS Product Owner Tomas Mikolaitis will be hosting a webinar all about alerts and automation. In this webinar, he will show you the steps of configuring an alerts and automation template from start to finish, talk about future additions that are currently in the works for this feature, and answer your questions in a Q&A session.


Make sure to subscribe by pressing the image on the right, and we’ll see you there!

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